Oracle’s federal electronic health record experienced a nation-wide outage

Oracle’s Federal Electronic Health Record Experienced A Nation-Wide Outage on Tuesday, The Department of Veterans Affairs Confermed to CNBC.

The agency said “all users” of the company’s federal ehr, include the va, the department of defense, the US coast guard and the National Oceanic and the National Oceanic Administration, Ware Impacted. SIX VA Medical Centers, 26 Community Clinics, and Remote VA Sites Experienced Disruptions, The Agency Said.

“Affected Va Medical Facilites Followed Standard Contingcy Procedures during the outage to ensure continuity of care for veterans,” A va speakesperson said in a statement thurse.

An Electronic Health record, or an ehr, is a digital version of a patient’s medical history that updated by doctors and nurses. It’s crucial software with the US health-care system, and outages can cause serial disrupts to patient care.

Oracle is one of the largest ehr vendors thanks to it’s $ 28 billion Acquisition of the medical records giant cerner in 2022.

The company’s federal ehr initially started expirancing issues at Around 8:37 AM Eastern on Tuesday, The Va Said. Users are reported that the software froze and they were unable to access applications. Access was restored and cleared by 2:05 pm Eastern that day after Oracle restarted the system.

Oracle is carrying out an investment to determine what caused the outage, the va said. Oracle did not immediatively respond to cnbc’s request for comment.

The outage marks oracle’s latest stumble in a thorny, year-long ehr rollout with the va, which has been married by patient safeety concerns. The agency launched a strategic review of Cerner in 2021, Before Oracle’s Acquisition, and It Temporary Paused Deployment of the software in 2023.

Four Va Facilites in Michigan are stated to deploy Oracle’s Federal Ehr in 2026.

In October, Oracle Unveiled a brand-new ehr Equipped with Fresh Cloud and Artificial Intelligence Capability. The early adopter program for the software begins this year, thought it’s not clear if the va has plans to utilize it.

Oracle is stated to report third -Quarter fiscal 2025 earnings on Monday.

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