American airlines to start testing free inflight wi-fi

American airlines is planning to test completes

The tests will be available on three flights: Between Hub Charlotte Doglas International Airport in North CarolinaAnd Raleigh-Durham International Airport; Charlotte and jacksonville international airport in florida; And Between Miami International Airport and Chicago O’hare International Airport.

More and more carriers have either launched or prepaering to offer free inflight wi-fi, making it harder for competitors to charge for connectivity. American’s Pries Vary and Are Some of the US Industry’s Highest, with Flight Passes often Topping $ 20.

It was not immmediatedly cleaed whats american will expand complimentary service to larger swaths of its network, and if so, when.

Delta air lines two years ago Announced it would make make Wi-fi free For Members of its Skymiles Loyalty Program, Following Jetblue airways, United Airlines Plans to Offer Complimentary Wi-Fi on board this year using Elon musk‘s Starlink Satellite Wi-Fi, A Service Hawaiian Airlines, which was acqured by Alaska airlinesAlso uses.

“Through this test, we’ll be assessing customer take rates for inflights wi-fi, evaluating our provider and aircraft capacity, and–Perhaps Most Important-Measuring the impact to customer satisfact to customer American’s Chief Customer Officer, Heather Garboden, said in a staff memo Friday.

In addition to facing more competition for a Complimentary Service, Fort Worth, Texas-Based American has been in the process of work of work to win back customers after A Failed Business Travel Same Strategy Last year.

“While relatively small in scope, this is already a big stride in our organization’s very critical work to give our customers what we know they want,” Garboden Said.