WhatsApp is rolling out a new facility to make the Commute Easier for Metro users in Delhi and NCR. With the rollout of its latest feature, whatsapp users can now recharge their smart cards are the delhi metro railway corporation (DMRC) via a dedicated chatboot on the instant message. Apart from Top-Up Services, it also also offers other services This development follows DMRC’s partnership with Airtel Payments Bank to Provide Commuters with Digital Payment Solutions.
Metro Recharge via Whatsapp
Whatsapp Says Users can access ticketing and chatbot services on the app on bot Android and iOS Platforms. The facility is available in two languages: English and can be accessed by sending a ‘Hi’ Hi ‘text to +91 9650855800, which is the number provided by the dmroc Alternatively, The DMRC Chatbot Can also be found in the Payments Section of whatsapp, under the Chat with businesses Option.
Delhi metro smart card top-up on whatsapp
To recharge a smart card, users first need to select their preferred language and then tap on the Smart Card Topup Option. The chatbot will then provide a link will be to a payment gateway. Users can then enter the card number, select the Amount and make the payment to complete the recharge.
As per the company, commuters can top-up their smart cards on whatsapp by using varous payment methods, such as UPI and Credit/Debit Cards. While top-up via upi does not include any extra charge, debit card transactions will incur a 0.40 percent charge, while 1.10 percent charge will be levied on trucks. The payment services are powered by pelocal.
Whatsapp says the new delhi metro smart card recharge facility is available for all routes in the delhi and ncr region, including Gurugram’s Rapid Metro. This feature builds upon the QR-Based Delhi Metro Ticketing System enabled By whatsapp last year. Apart from Delhi, States Such as Bengaluru, Hyderabad, Chennai, Nagpur, and Pune have also also also integrated whatsapp into their transport-related services.
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