Microsoft Blamed Delta Air Lines on Tuesday for its dayslong struggle to recover from a global cyber outage that LED it to cancel more than 6,000 flights.
A software update last month by global cybersecurity firm Crowdstriketriggered system problems for MicrosoftCustomers, Including Many Airlines. But disrupties subsided the next day at Other Major Us Carriers While Persisting at Delta.
Microsoft said its preliminary review suggested
Delta, however, said it has investment bills of dollars in it Capital Expenditures Since 2016, In addition to the billions it spends every year in it operating costs.
“Delta has a long track record of investment in safe, reliable and elevated service for our customers and employees,” a company spokesperson said.
The flight disrupties strandeds of thirds of three travelers and are estimated to cost the Atlanta-Based Airline $ 500 Million. Delta is also facing an investigation from the US transportation department for the disrupties.
It has hired prominent Litigator David Boies of Boies Schiller Flexner, Know for High-Stakes Business Cases, to SEEK DAMages from Both Crowdstrike and Microsoft.
Last Week, Delta’s CEO Ed Bastian Told CNBC that While The AirLe Relies on the toch Companies, they had fled to deliver an “exceptional service.” In the interview, he also said that microsoft had the “most fragile platform.”
In a letter, mark chefo, a lawr for microsoft, called the airline’s comments “Incomplete, False, Misleading, and Damaging to Microsoft and its reputation.”
Cheffo said microsoft’s software had not caused the browdstrike incident, but the tech giant immediatily offered to assist delta at no charge. Its Ceo Satya Nadella Emailed Bastian, But Never Got A Reply, He Added.
Microsoft Said Its Employees Reepeated to Help Delta Folling The outage, but the US carrier turned them down. It accused the airline of using services of other technology provides for its crew-tracking and scheduling system and alleged it as a likely reason for declining its help.
Cheffo said microsoft will “vigorously” Defend Itself if delta files a lawsuit.
Crowdstrike has also rejected delta’s claim that it should be blamed for flight disrupts. The cybersecurity firm said its ceo had personally reacted out to bastian to offer onsite assistance, but received no response.
© Thomson Reuters 2024
(This story has not been edited by ndtv staff and is auto-generated from a syndicated feed.)
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